🔒 Privacy Policy

Last Updated: January 23, 2026

At True Goods Group LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and how we keep it safe.

🟫 1. INFORMATION WE COLLECT

🧍 Personal Information

We may collect:

  • Name

  • Email address

  • Phone number

  • Billing & shipping address

🧾 Order Information

When you place an order, we collect data required to process and deliver it:

  • Purchased items

  • Payment details (processed securely via third-party providers — we do not store your full card info)

  • Delivery status and tracking info

🌐 Technical Data

Collected automatically when you browse the site:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Cookies & tracking technologies

🟪 2. HOW WE USE YOUR INFORMATION

📦 To process your orders

  • Confirming purchases

  • Delivering products

  • Sending order updates

🛠 To improve our services

  • Analyzing website performance

  • Optimizing user experience

  • Enhancing product selection

📧 To communicate with you

  • Customer support

  • Responses to your requests

  • Optional marketing emails (only if you opt in)

We never sell your information to third parties.

🟧 3. SHARING YOUR INFORMATION

We may share your information only with trusted service partners:

  • Payment processors

  • Shipping carriers

  • Email service providers

  • Analytics platforms

All partners are required to handle your data securely and ethically.

We may also disclose information if required by law (court order, legal request, fraud prevention).

🟦 4. COOKIES & TRACKING

Our website uses cookies to:

  • Keep items in your cart

  • Save your preferences

  • Understand how visitors use our website

You may disable cookies in your browser settings, but some features might not work correctly.

🟩 5. DATA PROTECTION & SECURITY

We use industry-standard safeguards to protect your personal data:

  • Encrypted connections (HTTPS)

  • Secure payment platforms

  • Regular system monitoring

Although we work hard to protect your data, no system can be 100% secure — but we follow best practices to keep it safe.

🟦 6. YOUR RIGHTS

Depending on your location, you may request:

  • 📌 Access to your personal data

  • ✏️ Correction of incorrect data

  • ❌ Deletion of your data

  • 🚫 Opt-out of marketing communications

To submit a request, contact us anytime.

📞 7. CONTACT US

If you have questions about this Privacy Policy or your data:

True Goods Group LLC
📍 111 NE 1st Street, 8th Floor, #8304, Miami, FL 33132
📧 info@truegoodsgroup.com
📱 +1 (786) 464-4417